Frequently Asked Questions

Not entirely sure why you’re here?

Take sometime to explore the Network, starting with the homepage!

The Network

What is “the Network”?

The Network (it may also be called “my Network”) refers to TrainerKelly’s Network. It’s business, website, reading platform, and sometimes also refers to any page I have under my control that I consider a part of the main network.

Confused about what I’m talking about? Check out the Terminology page!

What is “TrainerKelly’s Network”?

It’s my platform where I make things and share them with you – mostly stories, art, and rambles.

You can learn more below:

Who is “TrainerKelly”?

I’m TrainerKelly! I’m also known as Kelly Mulry.

I am the content creator, CEO, and president. I play many roles within my Network and I’m so happy to have you here!

You can learn more about me:

What does TrainerKelly do?

I make things and share them with you. Usually stories, art, and rambles. There may be, on a rare occasion other things as well.

My works are inspired & influenced by anime, manga, and light novels, although the work on here is original (maybe except some references and reviews mentioned in rambles).

What is anime?

Animation from Japan. It’s pronounced like “an-kne-meh”.

Many anime are based on manga or light novels.

What is manga?

Graphics novels/comics from Japan. It’s pronounced like “mahngah”.

What are light novels?

It’s a novel with manga-styled illustrations scattered throughout it.

Memberships

What is the membership?

The membership is a subscription that gives you certain benefits around the Central Network. You can find the exact details on the TIers & Perks page.

What does the membership do?

You can learn more on the Tiers & Perks page.

All tiers give you access to the ability to favorite and to track your favorites on Stories & Rambles.

Paid Tiers also allow you to remove ads and get early access to content.

Do I have to have a membership in order to access content?

You do not need a membership to access most content. Most content is available for free with ads. You can learn more about what you gain access to on the Tiers & Perks page.

How much does the membership cost?

Basic Trainee is FREE.

Monthly Trainee is $7.50 per month.

Yearly Trainee is $50 per year – less than $5 a month and $40 less than the Monthly Trainee!

You can learn about the perks on the Tiers & Perks page.

Can I cancel my membership?

You can change your paid membership (Monthly Trainee/Yearly Trainee) to the free one (Basic Trainee).

You go to Account, then click “Subscription” in your account menu. In the first table displaying your membership and its current status, go to the “Actions” category and click “Upgrade or change your membership”.

You may also delete your account.

May I have a refund on my membership?

There are no refunds on memberships. Please see Shop Policy for more information.

Okay, I have a membership! What now?

You can check out Stories or Rambles to start! You now have the ability to favorite stories or rambles and view them at a later date.

If you have a paid membership, you can also enjoy the whole experience AD-FREE! Keep an eye out for early access content as well!

Account

How do I make an account?

You can go to the registration page to make one.

How do I update my account information?

You can update it on the Account page.

How can I change my password?

You go to Account, then click “Change Password” in your account menu. You will be required to type in your current password before you can change it.

How do I delete an account?

You go to Account, then click “Delete Account” in your account menu. You will be required to type in your password.

How do I pay for a membership?

You can go to the registration page and select a paid tier.

How do I change my tier?

ou go to Account, then click “Subscription” in your account menu. In the first table displaying your membership and its current status, go to the “Actions” category and click “Upgrade or change your membership”.

How do I update my payment information?

You go to Account, then click “Subscription” in your account menu.

For Stripe:

In the first table displaying your membership and its current status, go to the “Actions” category and click “Update payment method”.

For PayPal: See the PayPal help documents for assistance.

How do I renew my membership before it’s time?

ou go to Account, then click “Subscription” in your account menu. In the first table displaying your membership and its current status, go to the “Actions” category and click “Renew your membership”.

Can I have my personal data?

Yes! You go to Account, then click “Privacy” in your account menu. You will be required to type in your password.

Can I erase my personal data?

Yes! You go to Account, then click “Privacy” in your account menu. You will be required to type in your password.

Payment

What payment systems do you use?

I use Stripe and Paypal.

Other

Hey! This feature isn’t working properly! Help!

You can send me an e-mail at inquiry@trainerkelly.net, direct message me on social media, or message me on Discord and let me know of the issue!

Scroll to Top
Skip to content